Delivery Policy
We provide free and discreet delivery service, mainly to North America, Europe, and Asia.
When Will My Order Ship?
Your Estimated Delivery Date will be given during checkout and is based on the products selected, shipping address, and shipping method. This time frame includes both processing time and the time your item is in transit. Business days are Monday to Friday and do not include federal holidays within the United States.
What Shipping Methods Are Available?
Kuufer offers many fast and convenient ways to get you your items purchased online including small-item shipping methods, large-item shipping methods, in-store pick up and gift cards. Shipping costs are non-refundable.
Small Item Shipping Methods and Transit Time:
Small items include products like apparel and footwear. Three shipping methods are available:
- Standard shipping, 2-5 business days
- Expedited shipping, 2 business days
- Express shipping, 1 business day
Please Note: Your order must be received prior to 2:00 p.m. EST, or it will not be processed until the next business day. Expedited shipping is available for select products. You can view complete shipping options for your product in your shopping cart. The estimated delivery date for your order will be provided on the order review page prior to completing the order.
Large Item Shipping Methods:
Large items exceeding a certain weight limit, like treadmills, gun safes, and basketball hoops cannot be sent by traditional package delivery and must be shipped via a large-item carrier.
Large-item shipping methods may include:
Curbside Delivery Your item will be delivered curbside at your address. Drivers do not assist in the assembly of your product, and if you select this method, we recommend you have someone to help you bring your item indoors.
Threshold Delivery Your item will be delivered just over the first threshold of the address. If stairs are required to access this threshold, you should select Room-Of-Choice delivery.
Room-of-Choice Delivery Your item will be delivered to the room of your choice, including one flight of stairs up or down.
Room-of-Choice Delivery & Assembly Your item will be delivered to the room of your choice, including one flight of stairs up or down. Your item will then be unpacked and fully assembled. All packaging will be removed after the assembly is complete. In some cases, delivery and assembly will be scheduled for different times by the carrier.
Buy Online Pick-up Later This option is available for an assortment of large items and helps you save on shipping costs! Shipping is free with no minimum purchase. Exceptions may apply.
After the carrier receives your order, they will contact you to schedule a delivery time. Typically, carriers require a minimum four-hour window for delivery. An adult older than age 18 must be present and available to sign for the delivery. Shipping costs are determined by the item's size and weight, selected shipping method, and delivery address.
Export Restrictions
However, due to import laws and regulations and certain restrictions, we will not ship to the following destinations: Islamic countries, Thailand, Malaysia, India, Indonesia, Africa, UAE (Arab), Singapore, Japan, Brazil or Mexico.
Delivery: Normally, 2-5 business days delivery from California, US for 98% of orders. Next-Day delivery available. 100% Discreet, Tax-Free, and Free Shipping. FedEx (UPS) location pick-up available.
Please Note: We can send our realistic sex dolls to the areas like Puerto Rico, Hawaii, Alaska based on charging $500 shipping fee per doll, please contact us for more details if you need.
We are now offering a dedicated line to Athletes who purchase a large or heavy item. If you have any questions regarding your order please call 862-234-9965or email at: support@kuufer.com